Our Policies

• When placing an order with MRJ Medical Associates, your medication or wellness kit will be reserved pending a telehealth consultation with our medical provider.
• Your telehealth consultation is included at no additional cost, ensuring personalized care and approval before your order is processed.
• If your order is not approved by the physician, we will promptly issue a refund.

• We strictly adhere to all medical regulations to ensure your health and safety.
• Every step of your experience with MRJ Medical Associates is designed to meet the highest standards of care.

To ensure a smooth experience, please follow these steps when receiving your shipment:

• Carefully inspect all contents of the shipment upon receipt.
• Review product information, dosing instructions, ingredients, storage details, and product labels before discarding any packaging materials.
• Ensure you understand all dosing instructions. If you have any questions or need clarity, our customer service team is here to help.

Contact Us for Assistance

• Due to the personalized nature of our wellness kits, all orders are final and cannot be refunded, canceled, or returned.
• We do not accept returned products to maintain the integrity and safety of all items provided.
• Please note that MRJ Medical Associates will not replace items inadvertently discarded or damaged after receipt.

By placing an order, patients agree to our Terms and Conditions, which are available on the checkout page. We encourage you to review these in detail to understand your responsibilities and our commitments.

View Our Full Terms and Conditions