MRJ Medical Associates | Our Polices

Ordering Requirement

When ordering from MRJ Medical Associates, your medication is reserved until a valid prescription is provided. Our home injection kits include a telehealth consultation with a Medical Provider at no additional cost. If for any reason you are not approved, we will promptly refund your order.

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Please note that we strictly adhere to regulations and will not dispense medications without a valid prescription. Your health and safety are our top priorities, and we are committed to providing you with the highest standard of care throughout your experience with MRJ Medical Associates.

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Please review our full Terms and Conditions

Review of Shipment

Make sure all shipment contents are removed and carefully inspected.

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Review product information, dosing, ingredients, storage information and product labels prior to discarding box or packaging materials.

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Always keep medication in the vial box and or zip lock bag.

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Before injecting, make sure dosing is clearly understood and contact our customer service team if you have any questions or require clarity of dosing instructions.

Returns & Refund Policy

Our home injection kits are ordered specifically per patient and therefore cannot be refunded, cancelled or returned. Once your order has been placed, the order is final. MRJ Medical Associates has a ‘No Refund Policy’. All Home Injection Kit Products are non-refundable.

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 We do not accept Returned Products.

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At the time of reservation of purchase or order, the patient agrees to the Terms and Conditions linked on the checkout page.

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In the event of a rare reaction to a home kit injection, please consult with your primary care physician. In these rare instances, we do not refund products that have left the compounding facility and/or package opened in the patient’s home.

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MRJ Medical Associates will not replace items at no charge that have been inadvertently discarded or broken.

Uncommon side Effects

Pain/redness at the injection site, bump/abscesses at injection site, mild diarrhea, itching, or a feeling of swelling all over the body may occur. If any of these effects persist or worsen, tell your primary care doctor, as a rare side effect may have occurred.